Overview
Public Profiles serve as personalized pages within an advocate hub, allowing users to connect and learn about each other. These profiles typically include biographical information, professional details, and social media links, with options for direct messaging. Users can manage the visibility of their information through privacy settings and can access others' profiles through various interaction points within the platform. Additionally, the article discusses how to enable or disable the community messaging feature for all advocates in the hub.
Information
- What's a Public Profile?
- What's included in Public Profiles?
- How do I access an advocate's Public Profile?
- How do I view my own Public Profile?
- How can I show/hide information on my profile page?
What is a Public Profile?
A public profile is a page dedicated to each advocate in your hub. It allows other advocates to message each other and learn more about each other. Public Profiles can help cultivate advocate-to-advocate connections and improve the overall sense of community and engagement in your hub.
What's included in Public Profiles?
The following information is included in your profile:
- A Message button to directly contact the advocate through the messaging inbox.
- Information about the advocate including:
- Profile picture and Job Title/Company information
- Contact and Social Media information (if the advocates choose to display it)
- Ten of their latest Hub activity
- All-Time Leaderboard Position
- Badges Earned, Level, Points
How do I access an advocate's Public Profile?
When you click on an advocate's profile picture via a Leaderboard or a Discussion post, a profile card will pop up. This card can be used to view the advocate's profile (View Profile) or send them a direct message (Message)
How do I view my own Public Profile?
From the advocate view, go to the right-hand corner, click on your picture , and then select your Name.
How can I show/hide information on my profile page?
Advocates can choose to turn on or off the visibility of their contact and social media information in their public profile. To do so, they can go to Profile Photo > Profile in the top left and then Click the Pencil Icon > Social Tab. If the green eye is selected, that information will show on their public profile. By default, visibility is set to "off".
In the screenshot above, the eye icon next to the LinkedIn profile means that this advocate's LinkedIn profile is now visible to others in the hub through their public profile, as shown below.
Disabling Community in Your Hub
It should be noted that advocates can view the profile and message any other advocate in the hub. For example, if you have Employees and Customers in the same hub, customers will be able to message employees and vice versa.
If this is an issue, you can disable the Advocate Community by going to your Admin Settings > Advocate Program > Advocate Community > Toggle ON/OFF > Save Changes.
FAQ
How can I edit the information displayed on my Public Profile?
You can edit your Public Profile information by navigating to your profile photo, clicking on the pencil icon, and then selecting the social tab to update your details.
Can I control who sees my contact and social media information on my Public Profile?
Yes, you can control the visibility of your contact and social media information by adjusting the privacy settings in your account, which are turned off by default.
Is it possible to disable the community messaging feature within the advocate hub?
Yes, you can disable the community messaging feature by navigating to your Admin Settings, then to Advocate Program, and Advocate Community, where you can find a toggle to turn the Advocate Community ON or OFF.
How do I access another advocate's Public Profile?
You can access another advocate's Public Profile by clicking on their profile picture in a Leaderboard or Discussion post, and then selecting "View Profile" from the profile card that appears.
What information is typically included in a Public Profile?
A Public Profile usually includes the user's biography, work history, education, skills, endorsements, and any other information the user opts to share publicly.
Priyanka Bhotika
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