Overview

This article provides a step-by-step guide for administrators on how to share challenges across multiple Hubs within a Hub Family, a feature that is part of the Multi-hub Suite.

 

Information

The following steps outline the process for sharing challenges between Hubs in a Hub Family. This feature is available as part of the Multi-hub Suite, a paid offering.

Note: Challenge Sharing is part of Multi-hub Suite which is a paid offering. Talk to your CSM or account manager to learn more!

1. Submit a request to support@influitive.com to create a Family. Make sure to list all the Hub subdomain URLs that you would like to include in the Hub Family. This will enable sharing between them.
2. In the Hub, choose the challenge that you would like to share with the other Hubs. Click the Pencil icon > Share with another Hub
3. Search and select the Hubs to share this challenge with. Click Select all hubs to select all the Hubs in the Family. Once done, click Share challenge.
4. Head over to the Administrator Notification Centre to know if the sharing was successful or not. If it fails, you can hit Retry.
5. Once notification says successful, log in to the receiving hub (give a few seconds to make sure it is received).
6. Head over to the Admin View Dashboard Tab, then check the Items to Review box to see the notification on Shared Challenges. Click Review to go to Challenges Tab and see the shared challenges.
7. Observe the shared challenge. See details on who shared (Created By) and from which hub (Shared from). Feel free to make any necessary edits of the challenge as normal.

Note: The targeting rules and challenge translations will be cloned to save you the trouble of setting them up again. Make sure to clear the rules and translations if it's meant for a different audience.

 

FAQ

What is Multi-Hub Challenge Sharing?

Multi-Hub Challenge Sharing is a feature that allows administrators to clone and share challenges across multiple Hubs within a Hub Family. It is part of the Multi-hub Suite, which is a paid offering.

How do I create a Hub Family?

To create a Hub Family, you need to submit a request to support@influitive.com, including all the Hub subdomain URLs you wish to include. This setup is necessary for enabling challenge sharing between Hubs.

Can I edit a challenge after it has been shared?

Yes, once a challenge is shared and received by another Hub, administrators can make any necessary edits to the challenge as they would normally do.