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Unsubscription and Consent API / Webhooks

Overview

This article provides information on the new API features for integrating Advocate Hub Email Subscription and Consent Settings with other tools, which is especially useful for GDPR compliance. It covers the Unsubscription API, Unsubscription Webhook, and Consent Webhook.

 

Information

Explore the new features that allow for better synchronization of email subscription status and consent across different platforms.

 

Unsubscription API

A new API that allows you to unsubscribe an advocate from all email communications, useful for syncing unsubscription actions across various platforms.

https://influitive.readme.io/docs/unsubscribe-contact-email

 

Unsubscription Webhook

A new event and webhook for when an advocate unsubscribes from all Advocate Hub emails, which can be used to notify other tools or to get informed about the unsubscription event.

https:https://influitive-supportdesk.zendesk.com/hc/en-us/articles/15750911977490-Formatting-Of-Influitive-Webhooks

 

Consent Webhook

A new event and webhook for when an advocate passes the new Consent Flow, indicating their email subscription preference, which can be used to take action based on their consent status.

https:https://influitive-supportdesk.zendesk.com/hc/en-us/articles/15750911977490-Formatting-Of-Influitive-Webhooks

 

FAQ

What is the Unsubscription API?

The Unsubscription API allows you to unsubscribe an advocate from all email communications within the Advocate Hub, enabling synchronization of unsubscription actions across different communication platforms.

How can I use the Unsubscription Webhook?

The Unsubscription Webhook can be used to notify other tools when an advocate unsubscribes from all Advocate Hub emails or to get informed about the unsubscription event.

What does the Consent Webhook do?

The Consent Webhook triggers when an advocate passes the new Consent Flow, providing a subscribed_to_emails value that indicates their email subscription preference. This can be used to take action based on their consent status.

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  1. Priyanka Bhotika

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