Overview

The article provides a comprehensive guide on using the Inbox feature within the PostBeyond platform, which enables users to import content from various external feeds such as social media and RSS for post creation. It details the process of importing, editing, and managing posts, as well as organizing content feeds into folders for better efficiency. The article also includes resources for additional support and instructions on how to handle user-suggested content and forwarded posts.

 

Information

Read this article for an overview of the Inbox: a feature that allows you to import content feeds to create posts with. The Inbox allows you to import content from outside feeds directly to your PostBeyond platform. You can directly import from a variety of content feeds such as Twitter accounts and hashtags, YouTube channels, Instagram hashtags, Facebook pages, and RSS feeds.

 

NOTE: In order to successfully pull a Twitter feed, you need to have a Twitter account connected from the end-user side of the platform.

 

 

Importing a Post

When you select a post you would like to import from a feed, a third column will appear to the right of the Content Feed. This is where you can edit the information about the specific post(s) you wish to import.

 

 

 

 

Posts to Add to Your Group(s)

When an admin or content creator from another group forwards a post to your group, it will appear in this folder. You can select which group(s) to add the post to by selecting them from the tree control under 'Add to My Groups' and then clicking the 'Add to Group(s)' button. If you don't want to add a post that has been forwarded to you, you can delete it from your Inbox by clicking X. When you delete a forwarded post from Inbox, it is deleted for all admins in your groups.

 

 

 

Suggested From Users

This folder shows you content that your users have suggested. You can decide whether to create a post or reject their suggestion.

User suggestions can be deleted from Inbox or Posts.

 

 

 

Content Feeds List and Content Feed

The left side of your Inbox displays a list of different content feeds that you may find interesting and wish to pull content from. On the right side, you can view the content that is available to be pulled from the feed you have selected.

 

 

 

Add a Content Feed

This section explains how to add additional feeds that you are interested in pulling content from. To do this, click the 'Add' button.

 

After clicking 'Add', you can include new feeds from various sources such as a Facebook page, Twitter account or hashtag, Instagram hashtags, RSS feed, or YouTube channel.

 

 

 

Refresh

Selecting the refresh button will refresh the feeds so that any recent updates can be imported.

 

 

 

Add Folder

This allows you to add a folder in order to help keep your feeds more organized.

 

 

 

Edit Folder

Selecting the gear icon next to the folder allows you to edit the folder's settings, rearrange its position in your list of feeds, or delete the folder. It's important to note that deleting a folder does not remove the feeds contained within it.

 

 

 

Edit Feed

Selecting the gear icon under the feed name allows you to perform several actions. You can move the feed to a different folder, adjust its position in your list of feeds, or delete the feed entirely.

 

 

Helpful Resources

Explore the following resources for more information:

• How to set-up RSS, Twitter, and YouTube feed
• Flow Chart: Differences Between Content Visibility and Newsletters
• How to Remove Inbox Feeds & Why Inbox Feeds Disappear

 

FAQ

How do I import content from external feeds into PostBeyond?

To import content, select a post from the feed in your Inbox, and a third column will appear for editing the post's details before importing it into your PostBeyond platform.

Can I organize my content feeds within the Inbox feature?

Yes, you can add and edit folders to organize your feeds, and you can also edit individual feed settings to move them between folders or adjust their position.

What should I do with posts that are forwarded to my group by another admin or content creator?

Forwarded posts will appear in your Inbox, where you can choose to add them to your group(s) or delete them if they are not relevant.

How can I manage user-suggested content in my Inbox?

You can review content suggested by users in the 'Suggested From Users' folder and decide whether to create a post based on the suggestion or reject it. User suggestions can be deleted from the Inbox or Posts.

Is it possible to refresh the content feeds to view the most recent updates?

Yes, you can refresh the feeds by selecting the refresh button, ensuring that you can import the latest content updates.