Overview
This article provides an in-depth guide for Admins on Auto-Subscribe Topics, explaining their purpose, how to enable or edit them, and their appearance in the end-user view. It emphasizes the importance of these topics in ensuring that certain groups automatically follow relevant content and how to manage these subscriptions within the admin settings to maintain a streamlined user experience.
Information
What are Auto-Subscribe Topics?
As an Admin, it is important to understand what auto-subscribe Topics are, how to add or edit them, and how they will be presented to your users.
Overview of Auto-Subscribe Topics
In this article, we'll cover the specifics of Auto-Subscribe Topics, including:
- What are Auto-Subscribe Topics?
- How to add/edit Auto-Subscribe Topics
- How Auto-Subscribe Topics appear on the end-user view
What are Auto-Subscribe Topics?
Auto-Subscribe Topics allow Admins to ensure that specific groups are automatically following a topic. Any user within this group, or added at a later time, will automatically have this topic applied to their feeds.
What is the purpose?
There could be various reasons as to why an Admin would want to make a topic mandatory for a group. Some common examples include:
Admins wanting groups to follow relevant topics that pertain to their objectives. For example, you may want to ensure that all users in the 'Marketing (group)' are following the 'Marketing (topic)'.
Alternatively, there might be important posts that everyone in the company should see, but not all content can be captured in the four featured posts. This method ensures that important company-wide content is available to everyone.
How to Enable/Edit Auto-Subscribe Topics
In the Admin view, navigate to 'Team' > 'Groups', and then click the three dots on the right side of the group where you would like to apply the Auto-Subscribe Topic:
From there, you will be able to add a maximum of three mandatory topics.
NOTE: The reason there is a maximum of three topics is to prevent an overwhelming number of topics in one's feed, as users may belong to other groups with different topics.
How Auto-Subscribe Topics Appear on the End-User View
Once completed, users will see the following views within their account:
My Feed
Auto-Subscribed Topics will appear below the 'Latest' feed.
Manage Topics
Users will not be able to remove these topics as they will be locked in, similar to other mandatory feeds:
Should you choose to remove a topic from being Auto-Subscribed, the feed will still be followed by existing users, but the feed will become optional, and users will be able to unfollow the topic.
NOTE: Observe how the check mark went from greyed out to black and the lock disappeared.
Helpful Resources
Explore the following resources to learn more about managing topics and analyzing their performance:
FAQ
What are Auto-Subscribe Topics?
Auto-Subscribe Topics are settings that allow Admins to make certain topics mandatory for specific groups to follow, ensuring that all users in the group are automatically subscribed to relevant content feeds.
How many Auto-Subscribe Topics can an Admin apply to a group?
An Admin can apply a maximum of three Auto-Subscribe Topics to a group to prevent an overwhelming number of topics in a user's feed.
Can users remove Auto-Subscribed Topics from their feed?
No, users cannot remove Auto-Subscribed Topics as they are locked in to ensure that important content is consistently available to everyone in the group.
What happens if an Admin chooses to remove a topic from Auto-Subscribe?
If a topic is removed from Auto-Subscribe, it will remain followed by existing users but will become optional, allowing users to unfollow the topic if they choose.
Where can Admins find additional resources for managing and analyzing topic performance?
Admins can explore additional resources and reach out for support by emailing support@postbeyond.com for further assistance with managing and analyzing topic performance.
Priyanka Bhotika
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