Overview

This article provides guidance for AdvocateHub Program Managers on how to set and manage password length requirements for users logging in without Single Sign On (SSO). It includes steps for changing the password length requirement and important notes about the impact of these changes.

 

Information

AdvocateHub allows customization of password length requirements to enhance security. Follow the steps below to adjust these settings.

1. Login and Navigate to Settings
2. Adjust Password Settings
3. Understand the Impact of Changes

 

Step 1: Login and Navigate to Settings

Login to the AdvocateHub as a Hub Administrator > Click on the gear icon > Settings > Systems > Login / Security

Step 2: Adjust Password Settings

Under the Signup Types, you will see the Password Settings sections just below it.

Step 3: Understand the Impact of Changes

The default minimum limit is 12 characters. However, you can change the minimum password anywhere between 8 until 16 characters.

• Special character requirements remain in effect. Users will need at least three of Uppercase or Lowercase or Numbers or Symbols in their password.
• Changing this setting will not impact existing users (i.e. they won’t have to change their password to reflect the new requirement).

 

FAQ

What is the default minimum password length in AdvocateHub?

The default minimum password length is set to 12 characters.

Will changing the password length requirement affect existing users?

No, changing the password length requirement will not require existing users to update their passwords.

Can the password complexity requirements be bypassed?

Password complexity can be bypassed if a user is a member of multiple hubs with different password length requirements. This issue will be addressed in an upcoming roadmap item.