Overview

This article explains how users can view and understand the calculation of their Leaderboard scores within the PostBeyond platform. It details where users can find the point breakdown, how points are assigned for different types of engagement and impressions on social media, and the role of the PostBeyond Admin in setting point values. Additionally, it addresses potential discrepancies in data capture, particularly with Facebook interactions, and encourages users to contact support for further assistance or information.

 

Information

For more information on how points are allocated in your program, please contact support or your program administrator. Ever wonder how your Leaderboard score is calculated? This article will help you understand just that!

 

Where to View Leaderboard Point Calculations

You can check exactly how you are accumulating points and how much by clicking on the "How are my points calculated?" button in the leaderboard.

 

You'll see the breakdown of how much each action is worth on the platform.

 

 

How Leaderboard Points are Assigned

The PostBeyond Admin for your instance sets values to every type of engagement/impression available on all social media platforms.

Note: For more information on how points are allocated in your program, contact your program administrator.

 

 

Variables in Leaderboard Calculation

The Leaderboard score is tallied by the points your admin has allocated to engagements/impressions (shares, likes, click throughs, etc). You can also get points for suggesting content!

 

 

If you notice your Facebook sharing and interaction data is not correct, it may be because we are not capturing the interactions correctly on your account.

 

Helpful Resources

Explore the following resources to get more out of the PostBeyond platform:

• Sign Up for PostBeyond Platform Training!
• What is a Leaderboard?
• How to Suggest Content - Web App

 

 

FAQ

How can I view the breakdown of my Leaderboard points on PostBeyond?

You can view the breakdown of your Leaderboard points by clicking on the "How are my points calculated?" button within the leaderboard section of the PostBeyond platform.

Who determines the value of points for different types of engagement on PostBeyond?

The PostBeyond Admin for your instance sets the values for each type of engagement and impression available on all social media platforms.

What should I do if my Facebook sharing and interaction data seems incorrect?

If your Facebook interaction data is not accurate, it may be due to an issue with data capture on your account. You should contact support at support@postbeyond.com for assistance.

Can I earn points for suggesting content on the PostBeyond platform?

Yes, you can earn points for suggesting content in addition to points for shares, likes, click-throughs, and other engagements.

Where can I get more information on how points are allocated in my PostBeyond program?

For detailed information on point allocation in your program, you should contact your program administrator or reach out to PostBeyond support.