Overview

The inability to personalize a post when using the PostBeyond platform may be due to limitations imposed by the program manager, preventing users from editing captions or sharing to certain networks. This is often the case with posts intended for LinkedIn, as opposed to Twitter and Facebook, which typically allow for personalization. Users looking for assistance can access various resources for getting started and managing their queue settings or reach out directly to support.

 

Information

If you are unable to edit a caption or share to one of your networks, it may be due to restrictions set by the program manager. When 'Queue' or 'Share' options are selected and editing is not possible, this typically indicates that editing has been disabled for that particular post. It is also important to note that these posts are often only shareable to LinkedIn, as Twitter and Facebook platforms allow for personalization.

 

 

Helpful Resources

Here are some helpful resources for getting started and managing your experience with the PostBeyond platform.

• Sign Up for PostBeyond Platform Training!
• How to Manage My Queue Settings
• How to Auto-Queue Posts (End-Users)

 

FAQ

Why can't I edit a caption on a post I want to share?

Editing may be disabled by the program manager for certain posts, which is why you might not be able to personalize the caption.

Can I share posts to any social network through PostBeyond?

Posts are often only shareable to LinkedIn when editing is disabled, as Twitter and Facebook generally do not have the same restrictions and allow for personalization.

How can I learn to manage my queue settings on PostBeyond?

You can sign up for PostBeyond platform training or refer to the resource on 'How to Manage My Queue Settings' provided by PostBeyond.

What should I do if I have questions about using PostBeyond?

If you have any questions, you can contact PostBeyond support at support@postbeyond.com for assistance.