Overview

The article explains the key differences between content visibility and newsletter distribution within a hierarchical group structure. Content visibility is determined by the group hierarchy, allowing posts to be seen by parent and child groups, but not by sibling groups. In contrast, newsletters treat all groups as equals, requiring explicit selection of recipient groups, with no automatic distribution to users below the 'All' group level.

 

Information

Flow Chart: Differences Between Content Visibility and Newsletters

The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).

 

There are important differences when it comes to content propagation and newsletters.

 

 

Content Visibility

If a post is created in a group, all the groups above (parent groups) and under it (child groups) will be able to see it.

 

 

The flow of posts goes up and down the hierarchy, but not sideways (sibling groups).

 

 

 

Newsletters

For newsletters, all groups are considered equals and there is no hierarchy. Newsletters will only be sent to the selected groups.

 

 

Newsletters sent to 'All' will not be sent to users below the 'All' group; they will only be sent to the selected groups.

 

 

If you want all users in your program to receive an email, you will have to select all the groups in your program.

 

 

Helpful Resources

Below are some resources that provide detailed instructions and insights into customizing and understanding your newsletters.

• How Can I Use HTML to Customize My Newsletters
• How to Add Images to a Newsletter
• Understanding Newsletter Analytics

 

 

FAQ

How does content visibility work in a group hierarchy?

In a group hierarchy, content visibility allows posts to be seen by the group where the post is created, as well as all parent (above) and child (under) groups, but not by sibling groups.

Are newsletters affected by group hierarchies?

No, newsletters treat all groups as equals without considering hierarchy. Newsletters are only sent to groups that are specifically selected.

Will a newsletter sent to 'All' reach all users in the program?

No, a newsletter sent to 'All' will not automatically be sent to users below the 'All' group. To reach all users, you must select all groups in the program.

Where can I find more information on customizing newsletters?

The article provides helpful resources with detailed instructions and insights into customizing and understanding newsletters, which can be accessed for further information.

Who can I contact if I have questions about content visibility or newsletters?

You can reach out for support and questions at support@postbeyond.com.