Overview
This article serves as a guide for administrators to efficiently navigate the platform's administrative interface, detailing the functions accessible from the navigation menu such as the Dashboard for program overviews, Posts for content management, Inbox for feed-based post creation, and Team for user management. It also covers additional features like Newsletters for email communication, Leaderboard for performance tracking, Analytics for insights, and Settings for personal and company preferences, including switching to the User View.
Information
Navigating the Administrator Side of the Platform
Learn how to navigate the Administrator Side of the Platform. Wherever you are on the Administrator side of the platform, you will always have access to the navigation menu on the left-hand side of your screen.
When you first log in, you are taken to the Dashboard, which gives you a quick overview of your program.
Posts is where you can manage all of the posts in your library and create individual posts.
Inbox is where you can create posts from feeds.
Team is where you will update your team list & add new users.
Newsletters allows you to send email updates to end users from the platform.
Leaderboard is where you can manage and view all of your current and archived leaderboards. Note: your team may have one or multiple leaderboards (also known as Team Leaderboards). If you are interested in having multiple leaderboards, please contact your CSM about enabling this feature.
Analytics will give you insight into how your program is performing.
Settings is where you can change some personal and company settings. You can also switch to the User View by clicking 'Change View'.
Analytics Overview
Explore the different analytics available to better understand your performance.
Group Analytics
Topic Analytics
User Analytics
FAQ
What is the purpose of the Dashboard on the Administrator side of the platform?
The Dashboard provides a quick overview of the program, allowing administrators to see key metrics and status updates at a glance when they first log in.
How can I manage the content in my library or create new posts?
You can manage all of your content and create new posts in the 'Posts' section of the navigation menu.
Where can I add new users or update my team list?
You can update your team list and add new users in the 'Team' section of the navigation menu.
How can I send email updates to end users directly from the platform?
The 'Newsletters' feature allows you to send email updates to end users from the platform.
What analytics are available to help me understand my program's performance?
The 'Analytics' section provides insights into program performance, including Group Analytics, Topic Analytics, and User Analytics to help you understand different aspects of your performance.
Priyanka Bhotika
Comments