Overview

This article provides guidance on how to troubleshoot common inbox feed errors related to Instagram, Facebook, and RSS feeds. If the solutions provided do not resolve your issues, contact support for further assistance.

 

Information

Instagram/Facebook Errors

Error: this means we got an error when trying to pull data from Facebook/Instagram.

Solution: Relink Instagram hashtag account.

 

RSS Feeds

If you notice that your RSS feed is not pulling in content after 30 mins, please make sure that you have the right URL for the feed. See How to find/create an RSS feed for details on making sure that you are using the correct URL.

 

Related Articles:

• How to set-up RSS, Twitter, and YouTube feed
• Flow Chart: Differences Between Content Visibility and Newsletters
• How to Remove Inbox Feeds & Why Inbox Feeds Disappear

 

FAQ

What should I do if I encounter an Instagram/Facebook error?

Try relinking your Instagram hashtag account to resolve the error.

What steps should I take if my RSS feed is not updating?

Ensure that you are using the correct RSS feed URL and refer to the article on how to find/create an RSS feed for further guidance.

Where can I find more information on setting up feeds?

You can find additional resources and guides in the Related Articles section of this article.