Overview

This article provides a step-by-step guide on how to integrate Facebook, Instagram, and LinkedIn feeds into the Inbox feature of the PostBeyond platform. It details the process of linking accounts, creating feeds, and what to expect in terms of content visibility, with specific notes on limitations like the Instagram API for third-party apps.

 

Information

Learn how to set-up Facebook, Instagram, and LinkedIn Feeds in Inbox. The Inbox feature allows you to import content from various external feeds directly to your PostBeyond platform. This includes content from Twitter accounts and hashtags, YouTube channels, Instagram hashtags, Facebook pages, and RSS feeds.

 

 

How to Set-Up a Facebook, Instagram, and LinkedIn Feeds

For Facebook, LinkedIn, and Instagram, you will need to make sure that accounts are linked.

 

Step 1: Navigate to the Admin Panel

Navigate to the Admin panel > Inbox > Inbox Settings.

 

Step 2: Link the Account

Click on the account that you would like to link.

 

Important to Note:

• Please make sure that the account has a business page and that you have admin access to the account that you want to pull from or it will not work.
• You can link multiple accounts. Click 'Link' for as many accounts as you would like connected.
• For Instagram, it will take you to the Facebook Business page that is associated with the account.

 

Instagram Hashtags

To create a feed from Instagram Hashtags that are public feeds, you will need to complete a second step of linking your Instagram account again in the section below:

 

Changing the Account

You can always change the account:

 

Step 3: Create Feed or Unlink Account

Click 'Create Feed'. A notification will pop up that a feed has been created and that the button will turn into a 'Remove Feed' option that is greyed out.

If you go back to the Inbox main page, you will notice that the feeds are now available in your list.

 

 

What to Expect When a Feed is Set-Up?

 

LinkedIn

When you add the feed, it will pull in content from the last 30 days.

 

Instagram

Currently, there is no way for us to determine the source of content that is pulled into the inbox feed for Instagram. This is a limitation with the Instagram API for 3rd party apps. However, if you search the hashtag on Instagram, the same posts will surface, allowing you to see who shared that post.

When a feed is set up for the first time, the window available for PostBeyond to pull in older content is approximately 24 hours.

 

 

Helpful Resources

Explore the following articles to learn more about setting up feeds and understanding the differences between content visibility and newsletters:

• How to set-up RSS, Twitter, and YouTube feed
• Flow Chart: Differences Between Content Visibility and Newsletters
• How to Remove Inbox Feeds & Why Inbox Feeds Disappear

 

 

FAQ

How do I link my social media accounts to the PostBeyond platform?

Navigate to the Admin panel, select Inbox, then Inbox Settings, and click on the account you want to link to start the process.

What should I expect when I set up a LinkedIn feed in my Inbox?

When a LinkedIn feed is added, it will pull in content from the last 30 days.

Are there any limitations with the Instagram feed integration?

Due to Instagram API limitations for third-party apps, the source of content pulled into the Inbox feed cannot be determined. However, searching the hashtag on Instagram directly will show the same posts.

What is the time window for PostBeyond to pull in older content when an Instagram feed is set up for the first time?

When a feed is set up for the first time, PostBeyond can pull in older content from approximately the last 24 hours.