Overview

This article explains the concept of Leaderboard scores, how they are calculated, and where to find them within the 'Analytics' > 'Users' section of a platform. It also discusses the difference between Leaderboard and PBI scores, the process for resetting Leaderboard scores, and how to exclude certain users from the Leaderboard. Additionally, it provides contact information for further support.

 

Information

Leaderboard score is a useful tool for Admins to keep track of their team's progress.

 

Where to Find Leaderboard Analytics

To review scores from your Leaderboard, navigate to the 'Analytics' > 'Users' page:

 

 

How are Leaderboard & PBI scores calculated?

The PBI score and the Leaderboard score are calculated in the same manner. The PBI score is displayed for a specific time period, whereas the Leaderboard score resets to zero each time the Leaderboard is reset. For information on resetting your leaderboard scores, see How to Edit the Leaderboard.

 

 

Certain users can be excluded from the leaderboard, resulting in their leaderboard score being 0.

 

Helpful Resources

Explore the following resources to learn more:

• What is a User's PBI Score?
• How Do I Edit the Leaderboard?
• Use These Email Templates to Launch Your PostBeyond Program

 

FAQ

How is the Leaderboard score different from the PBI score?

The Leaderboard score and the PBI score are calculated in the same manner, but the Leaderboard score resets to zero each time the Leaderboard is reset, while the PBI score is displayed for a specific time period.

Where can I find the Leaderboard analytics?

Leaderboard analytics can be found by navigating to the 'Analytics' > 'Users' page on the platform.

Can I exclude certain users from the Leaderboard?

Yes, certain users can be excluded from the Leaderboard, which will result in their Leaderboard score being 0.

How can I reset the Leaderboard scores?

For information on resetting your Leaderboard scores, you should refer to the guide on 'How to Edit the Leaderboard' provided by the platform.

Who should I contact if I need assistance with Leaderboard scores?

If you require assistance with Leaderboard scores, you should contact support at support@postbeyond.com.