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Articles

  • Enabling Open Sign-up

    Overview This article provides a guide on how to enable Open Signup for your Hub, allowing anyone to join without a join code or invitation. It also covers the options for assigning roles to new membe...

  • How to Help Members Reset Their Password

    Overview This article provides a step-by-step guide for helping hub members reset their passwords. It includes instructions for triggering a password reset email and generating a password reset link. ...

  • Sign-up Type

    Overview The article outlines the three primary sign-up types for user registration in AdvocateHub, detailing the processes for open signup, invite-only, and request access methods. It emphasizes the ...

  • Advocate Sources: Ways advocates joined the Hub

    Overview This article provides detailed information on the various methods through which advocates can join the Hub. It includes descriptions of different sources listed under an advocate's profile an...

  • InfluiTip #5: Re-Inviting Advocates

    Overview This article provides guidance on how to re-invite advocates who have not joined your program after the initial invitation. It includes instructions for resending invitations directly from th...

  • Inviting members to your AdvocateHub

    Overview This article provides a detailed guide on how to invite members to your AdvocateHub using Influitive's platform, including methods such as sharing a unique invite URL, utilizing the manual an...

  • Password Reset

    Overview This article provides a step-by-step guide on how to reset your password if you have forgotten it. Follow these simple steps to regain access to your account.   Information If you've forgotte...

  • Deleted contacts are re-added to the Invited List

    Overview This article explains why deleted contacts might reappear in the Influitive Hub's Invite list and provides a step-by-step guide on how to prevent this from happening by adjusting Salesforce i...

  • Request Access

    Overview This article provides a guide for Hub administrators on how to enable and manage the Request Access feature in AdvocateHubs, including those with Single-Sign-On (SSO) and Multiple AdvocateHub...

  • Invite List

    Overview This article provides a comprehensive guide on how to manage the Invite List within an Influitive hub, including instructions for adding, searching, sorting, inviting, archiving, and deleting...