Overview
This article provides an in-depth look at the new Dashboard suite designed to offer comprehensive insights into customer engagement strategies. It includes an overview of Standard Dashboards and Use Case Dashboards, each with specific metrics to gauge performance and optimize engagement efforts.
Information
Below is a detailed description of the Standard and Use Case Dashboards, including the types of metrics they track and how they can be utilized to monitor and enhance customer engagement.
Standard Dashboards
Standard Dashboards provide a broad spectrum of metrics across different categories, each represented by a series of tiles such as bar charts, tables, and pie charts.
Use Case Dashboards
Use Case Dashboards are tailored to provide standard metrics that help in understanding the performance of specific Use Cases within your Program.
FAQ
What are Standard Dashboards?
Standard Dashboards provide a comprehensive view of various metrics across different categories of customer engagement, each represented by visual tiles like bar charts and tables.
What can I find in Use Case Dashboards?
Use Case Dashboards offer metrics specific to certain use cases within your program, helping you understand and analyze the performance of targeted customer engagement strategies.
How do Dashboards help in optimizing strategies?
Dashboards provide data-driven insights that allow you to monitor performance, identify areas of improvement, and make informed decisions to optimize your customer engagement strategies.
Priyanka Bhotika
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