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Articles

  • Items to Review - Approving Challenges and Rewards

    Overview The article provides a detailed guide for administrators on how to manage the approval process for challenges and rewards within a system. It outlines the functions of the Items to Review pag...

  • Challenge Stage: Net Promoter Score

    Overview The article explains the Net Promoter Score (NPS) as a crucial metric for assessing customer loyalty and satisfaction, emphasizing its simplicity and the value of integrating it with Salesfor...

  • Multi-Hub Challenge Sharing

    Overview This article provides a step-by-step guide for administrators on how to share challenges across multiple Hubs within a Hub Family, a feature that is part of the Multi-hub Suite.   Information...

  • Challenge Stage: Online Review

    Overview This article outlines a strategy for encouraging company advocates to write online reviews by integrating a challenge within the Influitive platform. It details the process of setting up a ch...

  • InfluiTip #1: Marking Challenges Complete for Advocates

    Overview This article provides a guide on how to manually mark challenges as complete for advocates within an advocacy program's hub. It includes instructions for locating the candidate's tab, selecti...

  • InfluiTip #13: The Corporate Workflow Stage

    Overview This article provides insights into the corporate workflow stage, a crucial component of advocacy programs. It outlines the importance of verifying challenge responses and offers a best pract...

  • Challenge Stage: Upload an Image, Video or File

    Overview The article outlines the various stages available in a challenge platform that enable Hub members to upload images, videos, or files, detailing the supported formats and file size limits. It ...

  • Batch Challenges Beta

    Overview The Batch Challenges Beta is a new feature designed to simplify the management of challenges for admins by introducing an updated interface with efficient filtering and bulk action capabiliti...

  • Asking the Advocate to Try a Challenge Again

    Overview The article outlines the proper procedure for administrators to request advocates to retry a challenge, ensuring the process is conducted with clarity and respect. It covers how to handle inc...

  • Managing Challenge Types

    Overview The article provides a guide on how to manage and customize challenge types within AdvocateHub. It details the process of viewing, editing, and adding new challenge types, as well as accessin...